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jackthehat

Member
jackthehat

PP not despatching eBay orders today.

Anyone else having this problem?
PP is changing the colour of despatched records to green as it should but it is not marking them as despatched on eBay and is not uploading the tracking numbers.
I have updated to the latest version and it is still no different.

Ben

Admin
Ben

Re: PP not despatching eBay orders today.

Thanks for the post. We're not aware of any issues - is this despatching via the PP browser or via Express?

jackthehat

Member
jackthehat

Re: PP not despatching eBay orders today.

This is via the PP browser

Ben

Admin
Ben

Re: PP not despatching eBay orders today.

OK thank you. I've sent you some instructions via email on how to try these sales again but there doesn't appear to be a widespread issue on eBay or a problem with PP at the moment.

jackthehat

Member
jackthehat

Re: PP not despatching eBay orders today.

Thank you Ben. I'll let you know if the problem persists.

jackthehat

Member
jackthehat

Re: PP not despatching eBay orders today.

Still can't get it working. I have sent you an email.

jackthehat

Member
jackthehat

Re: PP not despatching eBay orders today.

Looks like eBay have corrected the error. It seems to be working OK today. Thanks for your help yesterday :-)

Tyges

Member
Tyges

Re: PP not despatching eBay orders today.

We are having the same issue