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#1 10-09-2013 04:22 pm

macka318
Member
macka318

Amazon Log in problems

Hi Andrew,

Amazon been playing up today. Problems trying to log in. I have noticed your post and tried as instructed.
It is still not allowing me to log in. Keeps stating an error and asks me to type in the characters seen in the box. Every time i do this it immediately throws up a new set of characters. Only effected within V3. Ok to log in outside V3. Unable in any way to get on to Amazon

Andy

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#2 10-09-2013 10:41 pm

Andrew
Admin
Andrew

Re: Amazon Log in problems

Sorry, not sure what you mean by a 'new set of characters', where are you seeing these?

I know this is working because several customers have reported they have already changed theirs.

Andrew

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#3 10-09-2013 10:55 pm

Andrew
Admin
Andrew

Re: Amazon Log in problems

If you have a field name of 95 or any other image or buttontag type, remove those too.

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#4 11-09-2013 09:37 am

macka318
Member
macka318

Re: Amazon Log in problems

Hi,

Re "new set of Characters". This is the box you sometimes get when logging in or emailing when they are checking your authentisity? EG; HY267TF. You have to type/copy as seen.

I have tried again this morning, and looged on ok, so not sure what the problem was?

May have been an Amazon issue?

Andy

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#5 11-09-2013 10:44 am

Andrew
Admin
Andrew

Re: Amazon Log in problems

Hello Andy

I see, I haven't seen a 'captcha' box on Amazon, but at least you're working now.

Andrew

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#6 11-09-2013 12:54 pm

macka318
Member
macka318

Re: Amazon Log in problems

Thinking bout it Andrew, neither have i before yesterday?

Andy

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#7 11-09-2013 02:16 pm

Andrew
Admin
Andrew

Re: Amazon Log in problems

Maybe it was something they were testing. We get that now and then, a feature appears then disappears.

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